{"id":12,"date":"2025-11-29T03:46:38","date_gmt":"2025-11-29T03:46:38","guid":{"rendered":"https:\/\/diaelegantattires.com\/?page_id=12"},"modified":"2025-12-19T13:50:55","modified_gmt":"2025-12-19T13:50:55","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/diaelegantattires.com\/?page_id=12","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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At Dia Elegant Attires<\/strong>, we aim to deliver a seamless and refined shopping experience from the moment you place your order to the moment it arrives at your doorstep.<\/p>\n

Order Processing<\/strong>
Each order is prepared with care.<\/p>\n

    \n
  • Standard products are processed within 1\u20133 business days<\/strong>.<\/li>\n
  • Customized items (printing, bangles, clips, and jewelry) require additional crafting time of 3\u20137 business days<\/strong>, depending on the design.<\/li>\n<\/ul>\n

    Shipping Methods & Delivery Time<\/strong>
    We offer reliable and secure shipping options to ensure your products reach you safely.<\/p>\n

      \n
    • Standard Delivery:<\/strong> 5\u20139 business days<\/li>\n
    • Express Delivery:<\/strong> 2\u20135 business days (available in select locations)<\/li>\n<\/ul>\n

      Tracking Your Order<\/strong>
      Once your order has been dispatched, you will receive a tracking number<\/strong> via email or SMS so you can follow your package every step of the way.<\/p>\n

      Shipping Charges<\/strong>
      Shipping fees vary according to location and will be displayed at checkout. Special promotions may include free shipping<\/strong> on selected orders.<\/p>\n

      International Shipping<\/strong>
      We currently provide international delivery to select countries. Delivery times and charges will be calculated at checkout based on the destination.<\/p>\n

      Important Notes<\/strong><\/p>\n

        \n
      • Customized products are made specially for you and may take slightly longer to dispatch.<\/li>\n
      • Delivery timelines may vary during holidays, festivals, or high-demand seasons.<\/li>\n
      • Please ensure your shipping address is accurate to avoid delays.<\/li>\n<\/ul>\n

        If you need help with your order, our support team is always here to assist you.<\/p>\n

        Return & Refund Policy<\/strong><\/p>\n

        At\u00a0Dia Elegant Attires<\/strong>, we take great care to ensure that every product you receive meets our highest standards of quality and craftsmanship. Your satisfaction is important to us, and we aim to make your shopping experience smooth and reassuring.<\/span><\/p>\n

        Eligibility for Return<\/strong><\/p>\n

        No Return option available\u00a0<\/p>\n

        Please Note:<\/strong>
        Due to the personalized nature of customized items, customized garments, printed products, bangles, clips, and jewelry cannot be returned or exchanged<\/strong> unless the item arrives damaged or incorrect.<\/p>\n

        Damaged or Wrong Items<\/strong><\/p>\n

        If you receive a damaged, defective, or incorrect product, please contact us within 48 hours<\/strong> of delivery with:<\/p>\n

          \n
        • Your order number<\/li>\n
        • Clear video is must while unboxing the item.<\/li>\n<\/ul>\n

          We will offer a replacement<\/strong> or store credit<\/strong>, depending on the situation.<\/p>\n

          Refund Process<\/strong><\/p>\n

          Once your return is approved and we receive the item:<\/p>\n

            \n
          • Refunds will be issued as store credit<\/strong> or to your original payment method<\/strong>, depending on our policy for that product category.<\/li>\n
          • Refunds typically take 5\u201310 business days<\/strong> to process.<\/li>\n<\/ul>\n

            Shipping charges are non-refundable<\/strong>, except in cases where the error is on our side.<\/p>\n

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            <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            At Dia Elegant Attires, we aim to deliver a seamless and refined shopping experience from the moment you place your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12"}],"version-history":[{"count":10,"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":989,"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=\/wp\/v2\/pages\/12\/revisions\/989"}],"wp:attachment":[{"href":"https:\/\/diaelegantattires.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}